1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for direct claiming. Which means all the product bought in www.ur.urskin.com.my are solely act as an coupon which allows you to claim the services included on the said coupon on your nearest URSKIN outlet unless specifically stated. In any chances the product are physical and can be delivered, it will be stated otherwise.

3. Delivery Time

There are no actual estimated delivery time for each product unless specifically stated. All product/services purchased on www.ur.urskin.com.my are solely act as an coupon which allows you to claim the services included on the said coupon. The expiry date of said coupon will be indicated and stated on the product page.

4. Refunds

All purchases made are non-refundable under no circumstances.

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method if there are any. Any shipping cost will be notified or stated specifically.

Additional shipping charges may apply to remote areas or for large or heavy items.Sales tax is charged according to the province or territory to which the item is shipped if any.

6. Complains or Feedbacks

If there is complain or feedback related to your purchasing, contact us immediately at info@urskin.com.

7. Questions

If you have any questions about the purchasing, please contact us at info@urskin.com